Financial News NOW!

Last summer, the FCC opened an investigation into the so-called rules of truth in billing, which requires telephone companies to clearly describe the charges on customer bills. The agency has tried most mobile phone company gives adequate notice to customers in the early termination fee for breaking a service contract before its expiration. Moreover, the FCC is whether service providers to provide broadband Internet to reach the rated speed.

"When a wireless client service, do not expect to receive a monthly bill, which can sometimes equal the cost of a used car .." "This is a useful first step we expect to be much more to offer consumers relief and protection in the wireless market," said Joel Kelsey, policy analyst for Consumers Union, publisher of Consumer Reports.

On the one hand, the presence of these heavy taxes caused many customers to subscribe to unlimited plansbecause expensive, even if their use is generally weak, he never wanted to pop with a big bill after a month of heavy use atypical. Mobile phone companies say the alerts are required and there are several ways for consumers to check their accounts, the use of control and limit spending. But we go: In the same way that banks have found that traffic and taxes are now paying the consequences of the exaggeration of the good that was in progress, the mobile phone companies have learned tax benefits.

And while companies in the wireless communications industry, would not make much sense, would be preferable to communicate with their customers. The message from the wireless service providers that there are ways to avoid the expense of surprise bills and simply do not do for consumers. For example, the alert when the account is about to be fired.

Related Stories